Return Policy
We will gladly accept your return of UNWORN product within 30 days of it being shipped.
Please note that exchange orders are canceled if returns are not received within 21 days.
In order to exercise Your right of cancellation, You must inform Us of your decision before your return process by means of a clear statement. You can inform us of your decision by:
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By email: service@toddlershoes.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
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The Goods were purchased in the last 30 days
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The Goods are in the original packaging and undamaged condition.
- We are informed by email at service@toddlershoes.com
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
We are responsible for the cost and risk of returning the Goods to Us when the reasoning for return is a quality issue. In other situations, you will be responsible for the shipping fees. You should send the Goods to the following warehouse address:
5820 Central Ave Unit 230
Riverside, CA 92504, United State
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
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By email: service@toddlershoes.com